Cancellations and Refunds Policy

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Cancellation and Refunds for Rentals :

7. Cancellation Policy : Cancellation by Participant

7.1. Should the Participant(s) have to cancel the rental reservation we must receive notice in writing (email or fax)

7.2. If the Participant(s) cancels the reservation between 90 days and 45 days prior to rental, MotoGreece retains 30% of the reservation deposit plus 12 euros per refunding transaction, as cancellation fees.

7.3. If the Participant(s) cancels the reservation between 44 days and 30 days prior to rental, MotoGreece retains 50% of the reservation deposit plus 12 euros per refunding transaction, as cancellation fees.

7.4 If the Participant(s) cancels the agreement less than 29 days prior to rental, MotoGreece retains 100% of the deposit already paid. and no refund is made. No exception to this policy can be made.

7.5. Requests by the Participant(s) to change the booking dates, or motorcycles, or duration of rental period already booked, are considered and handled as a cancellation and the cancellation fees of clauses 7.2, 7.3, and 7.4 apply. The Participant(s) must re-initiate the reservation procedure.

7.6. There shall be no pro rata refunds should the bike be returned early before the end of the hire period irrespective of the circumstances that facilitated an early return.

7.7. There shall be no refunds in case the Participant(s) do not show at the agreed rental period start.

7.8. We strongly recommend that you obtain trip cancellation insurance from an insurance company.

8. Cancellations by MotoGreece

8.1. We reserve the right to cancel any reservation due to unforeseen-able conditions. Should that occur, the Participant(s) options are:

transfer to an alternative rental period to your satisfaction
transfer to an alternative motorcycle model, which may include additional payment or partial refund
a full refund of monies paid.
8.2. If a rental reservation is cancelled by MotoGreece, the Company will not be liable for additional costs or losses incurred by Participant(s) due to the cancellation of the rental. This includes, but is not limited to, the cost of prepaid airline tickets, hotel reservations.

8.3. MotoGreece is not liable to make refunds once rental commences regardless of the reason for Participant(s) being unable to complete the rental period.

8.4. MotoGreece cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions

Cancellation and Refunds for Tours:

12. Cancellation by Participant & Refunds

12.1. It is important that we protect the viability of the Tour to ensure that Participants who do not cancel are protected from lower numbers in the events others do cancel.

12.2. Should you have to cancel your trip we must receive notice in writing (email or fax).

12.3 Cancellation fees/ charges, are applied as follows. If we receive the cancellation request:

  • up to 60 days before the start of the tour: we refund the reservation deposit minus 150 euros per person.
  • 59 – 45 days before the start of the tour: the whole deposit is retained by MotoGreece. No deposit is refunded.
  • 44 – 31 days before the start of the tour: 50 % of the money paid is refunded. 50% is retained by MotoGreece.
  • 30 days and less, before the start of the tour: no refunds are to be made. The 100% of the money paid are retained by MotoGreece.

12.4. We strongly recommend that you obtain trip cancellation insurance from an insurance company.

13. Cancellations by MotoGreece and Refunds

13.1. We reserve the right to cancel any tour if the number if participants booked does not meet the minimum requirement to operate the trip. Should that occur, the Participant(s) options are:

  • transfer to an alternative Tour or an alternative date to your satisfaction, which may involve an additional payment or a partial refund
  • a full refund of monies paid to MotoGreece.

13.2. If a tour is cancelled, MotoGreece will not be liable for additional costs or losses incurred by Participant(s) due to the cancellation of the tour. This includes, but is not limited to, the cost of prepaid airline tickets, hotel reservations.

13.3. MotoGreece is not liable to make refunds once the tour commences regardless of the reason for Participant(s) being unable to complete the tour.

13.4. MotoGreece cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.